Legal

Privacy Policy

This page is maintained by NexaEcom to explain how we handle personal information.

Last updated: July 26, 2026

Overview

What this policy covers

NexaEcom respects your privacy. This policy describes the personal information we collect through our website and services, how we use it, who we share it with, and the rights you have over your data.

Information we collect

We collect information you provide directly, such as when you fill out a contact form, book a consultation, sign up for our newsletter, or engage our automation services. This may include:

  • Name, email address, and phone number
  • Business or store name and marketplace channels
  • Billing and payment information (processed by our payment partners)
  • Messages, preferences, and other details you choose to share

We also collect technical data automatically, including IP address, browser type, device information, and pages visited, to operate and improve the site.

How we use your information

  • Respond to inquiries and provide our services
  • Manage accounts, billing, and project communications
  • Send marketing communications where you have consented or where permitted by law
  • Improve our website, services, and security
  • Comply with legal obligations and protect our rights

Legal basis for processing

We process personal information based on your consent, our legitimate interest in operating the business, the performance of a contract, or compliance with legal obligations, depending on the context.

Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including for the duration of any service relationship and a reasonable period afterward for legal, operational, and business purposes. You may request deletion at any time by contacting us below.

Sharing and subprocessors

We do not sell your personal information. We share data only with service providers who help us operate the business, such as:

  • Lovable Cloud and Supabase (hosting, database, and authentication)
  • Email and communication providers
  • Payment processors
  • Analytics providers, where applicable

These providers are contractually bound to use data only for the services they provide to us.

Cookies and tracking

We use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can manage cookie preferences through your browser settings. We do not use intrusive cross-site tracking without appropriate consent.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information. To exercise these rights, contact us at the details below.

Contact us

Email

info@nexaecom.com

Phone

+1 (281) 698-5304

Address

17350 State Highway 249, Suite 220, Houston, TX 77064